INTEGRATED LOGISTICS SUPPORT
PROGRAM OVERVIEW
As a valued and loyal customer, you have made an important investment purchasing Wilcox equipment. The Wilcox team takes pride in furnishing the best and most affordable tactical equipment in the world. Our technical team tests and designs products to ensure they survive the toughest tactical situations in the most challenging operational environments.
Wilcox recognizes your need for reliable equipment, operational safety and the success of your mission. Because of our commitment to meeting your needs, each sale comes with our industry-leading 12-month warranty.
During your purchase, Wilcox provides additional options to help sustain your equipment and extend its service life. This new program has been designed to reduce your overall life-cycle costs, so you get the maximum return on your investment. Whether you are part of an elite force, a conventional military unit or law enforcement, our team provides you with affordable full life cycle support through flexible fixed price or cost-based Integrated Logistics Support (ILS) solutions designed to meet your needs.
FLEXIBLE PRODUCT PROTECTION PLANS*
Our specialized ILS24SM, and ILS36SM are fixed price support solutions that offer ILS support, for up to 36 months extending the standard warranty. Our unique product lines have been developed to include a robust support system to provide affordable, responsive service set to meet your needs.
Our flexible ILS PlusSM solution is a cost-based option that can be renewed yearly meeting the needs of all users. This Just-In-Time ILS competitively priced meeting your support needs when you need it. Final pricing and details will be available before the end of the year.
• Help Desk Support
• Fault assessment, repair, or replacement
• Software Support & Upgrades
• Technical Documentation
• Training and Training Support
• Spare parts and end items
• Storage and Transportation
• Increased Operational Availability
• Reduced Overall Life Cycle Cost
*Final pricing and details will be available before the end of the year
ILS24
Fixed price support solutions that extends the standard 12 month warranty to 24 months of Integrated Logistic Support.
ILS36
Fixed price support solutions that extends the standard 12 month warranty to 36 months of Integrated Logistic Support.
ILSPLUS
Just-In-Time ILS competitively priced to meet your support needs when you need it. A yearly renewable cost-based option.
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